Frequently Asked Questions about Buildium

What is Buildium?

Buildium is a comprehensive property management software designed for residential and commercial real estate managers, landlords, and association boards. It offers tools for accounting, online rent payments, maintenance requests, tenant screening, and more.

Is Buildium suitable for small property managers?

Yes, Buildium caters to all sizes of property management businesses, from independent landlords managing a few properties to larger firms handling thousands of units. Its scalability ensures it meets the needs of both small and large operations.

How secure is Buildium's platform?

Buildium prioritizes data security with bank-level encryption, secure servers, and regular security audits. They also offer two-factor authentication and role-based access controls to ensure your data remains protected.

Can Buildium integrate with other software?

Absolutely. Buildium integrates seamlessly with popular software like QuickBooks, Zapier, and many more, allowing you to streamline your workflow and enhance productivity.

Does Buildium offer mobile access?

Yes, Buildium provides mobile apps for both iOS and Android devices, enabling users to manage their properties, communicate with tenants, and access important documents from anywhere at any time.

What kind of support does Buildium offer?

Buildium offers various support options including live chat, email, phone support, and an extensive knowledge base. Their customer service team is available around the clock to assist with any issues or questions.

Is there a free trial available?

Yes, Buildium offers a 15-day free trial so you can explore all its features and see if it's the right fit for your property management needs before committing.

How much does Buildium cost?

Buildium offers flexible pricing plans based on the number of units under management and the specific features you need. They have different tiers to accommodate various budgets and requirements.

Can I migrate my existing data to Buildium?

Yes, Buildium provides data migration services to help you transfer your existing data from other property management systems into their platform smoothly and efficiently.

What types of properties does Buildium support?

Buildium supports a wide range of property types including apartments, single-family homes, condominiums, townhouses, and commercial properties.

How do I get started with Buildium?

Getting started is easy. Simply sign up for a free trial on their website, and their team will guide you through the setup process, including importing your properties and tenants, customizing settings, and training your staff.